OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
88 ratings and 78 comments received in the last 90 days.
03 June 2026
The person I dealt with Joanne Stanton was delightful. I have mobility issues and she made me feel very comfortable and her knowledge was clear and helpful. She made the whole experience straightforward.
31 May 2026
All went very smoothly and efficiently.
24 May 2026
Attentive and efficient
20 May 2026
Excellent service. I was clearly shown the different options for the countryman and prices. Jordan helped me go through different specs of the car to see what wills be affordable for me and very kindly agreed to keep the car until I could collect it.
20 May 2026
Dan was really helpful and friendly
19 May 2026
Completely on time was updated regularly. Daniel booth at Wolverhampton branch was amazing throughout our journey
12 May 2026
Dan at Wolverhampton gave excellent customer service from our first meeting to collection of our new car. He gave a great handover highlighting all the key functions of the car and was even able to get a registration with my initials on. Thanks Dan!
08 May 2026
Great service, friendly staff and kept updated all the way through by Daniel.
01 May 2026
I dealt with Joanne Stirton and she was brilliant with keeping me up to date with everything!
06 June 2026
I have awarded 2 points because the service I received was poor -20 min wait to handover and to collect, service took all day, the car was not handed over just keys given back, the car was not washed, vacuumed or cleaned despite a massive £685 charge
06 June 2026
Work done appears to be satisfactory
31 May 2026
Good service
29 May 2026
Friendly helpful staff.
29 May 2026
One of the worst experiences I've had, very disappointing..
28 May 2026
Efficient and friendly service throughout .
27 May 2026
We have received excellent service and reassurances from Daniel. Weve enjoyed the whole start to finish
27 May 2026
Good and friendly advice from the staff. The time taken was accurate with the estimate we were given by the staff.
24 May 2026
Took my car in for a service, it was valeted while there. My car mats were removed and never put back in. I have tried multiple times to contact the branch to only be able to leave a message for call back. Nothing so far.
24 May 2026
Car had to be kept overnight and wasnt ready until 2.30pm the next day, a quarter of a tank of fuel had been used! The passenger door hadn't been closed properly and flung open on the ring road causing me to have to stop and put hazards on to shut it
FIND Sytner Wolverhampton.
Address
- Lever Street, Wolverhampton, WV2 1AD
Opening Hours
- Mon–Fri:08:30 - 18:30
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01902 457 001
Wolverhampton as well as surrounding areas including Walsall, Stourbridge, Kingswinford and Willenhall
Address
- Lever Street, Wolverhampton, WV2 1AD
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 01902 457 001
Wolverhampton as well as surrounding areas including Walsall, Stourbridge, Kingswinford and Willenhall
05 June 2026
I have given this answer, because of Joanne been very professional and helpful in going through with detail about the country man from start to finish!!!