OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
84 ratings and 79 comments received in the last 90 days.
06 April 2026
Could not have been happier or treated better throughout the whole process.
03 April 2026
Excellent customer service
02 April 2026
Great customer service
02 April 2026
Love it
31 March 2026
Daniel was great. Very friendly and knowledgeable when I was making my selection and helped with the motability process. He kept me updated throughout the whole process and delivery time.
31 March 2026
Dan was absolutley fantastic...We hired a mobility car for my daughter...He was so kind and helpful. We even came away with Spike the dog which my daughter loved!!!!! A+ and some. Fantastic customer service. Thank you Dan, you were awesome!!!!!
29 March 2026
Joanne was very helpful and made experience easy and enjoyable
29 March 2026
Very happy with the service that was given to me regarding my purchase of Mini Aceman. This has now been my fourth Mini and I hope I love this car has much has my last countryman. Everything was explained by the sales person and there was no rush.
28 March 2026
Initial meeting was with Jo who went through everything regarding the purchase of my new mini. She kept me informed of the progress and made the hand over all very smooth and easy. Claire was also available for advice on any extra covers available.
12 April 2026
I do not understand or appreciate that a person does not take calls. Totally automated & practically impossible to speak to a person. I asked for collection am. I was told 3pm, then 4pm then definitely 5pm. Almost 6pm when vehicle ready. Expensive
12 April 2026
I was notified throughout the day.
09 April 2026
Kept informed throughout by mechanic
09 April 2026
When I arrived I was told I wasn't booked in, however upon providing proof of my service booking, this still went ahead which was great. What wasn't so great was not having a valet service done as there were no workers on site which I felt was poor.
04 April 2026
I was disappointed to see that the Mini dealership has been integrated into the BMW building. I did not realise that this had happened and it does not have the same independent feel anymore. The staff in the centre were helpful and polite however.
03 April 2026
Took time to listen to my concerns and found cars that matched my specific requirements. Did not feel pressured for a decision and allowed time to return home to consider. The new car was prepared and made ready for collection the same day.
03 April 2026
Effective communication and polite staff
01 April 2026
Completely satisfied with the excellent customer service on the day when I took my car in. Could not have been better. Dissatisfied with the booking service which was difficult, time consuming and not very responsive. Nearly made me book elsewhere
30 March 2026
Very professional, cleaned my car inside and out.The service excellent would always trust the team with my car
29 March 2026
Staff were cautious and helpful.
FIND Sytner Wolverhampton.
Address
- Lever Street, Wolverhampton, WV2 1AD
Opening Hours
- Mon–Fri:08:30 - 18:30
- Sat:09:00 - 17:00
- Sun:10:00 - 16:00
Phone
- 01902 457 001
Wolverhampton as well as surrounding areas including Walsall, Stourbridge, Kingswinford and Willenhall
Address
- Lever Street, Wolverhampton, WV2 1AD
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:00
- Sun:Closed
Phone
- 01902 457 001
Wolverhampton as well as surrounding areas including Walsall, Stourbridge, Kingswinford and Willenhall
08 April 2026
From the very first appointment with Jo everything was excellent