OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
110 ratings and 58 comments received in the last 90 days.
04 August 2024
Relaxed experience no hard sell. Lovely salesman
03 August 2024
Kept me informed throughout the process
30 July 2024
Couldn't fault it
20 July 2024
Dan was very helpful
17 July 2024
Aaron from day 1 was friendly, professional and courteous. He was generous to offer us a coffee, shared information readily and listened well. Each visit was progressive and he kept good Comms at the right frequency with me.
09 July 2024
The retailer staff went above and beyond to ensure I was happy and all my requirements were met when purchasing my new car.
03 July 2024
I loved the videos sent by Arfan before during and after collecting my car, and he remembered not to show me the whole car so just sent a teaser! My other half arranged with Arfan surprise number plates for my car which was amazing!
25 June 2024
Jo always keeps me informed and aging she's fantastic!!
19 June 2024
Jo was great. She kept us up to date, answered any questions, was knowledgeable, professional and gave us a great service. We dealt with Tom who deserves a mention too. He was knowledgeable, polite and patient.
27 August 2024
I normally receive a video of the health check, and am still awaiting this as I paid for a new tyre, but have not seen proof that the old tyre needed replacing.
27 August 2024
Efficient and appraised during the work
25 August 2024
Full detailed report given
22 August 2024
Very good, but not quite up to Sytner Olbury standard, yet!
21 August 2024
Service was fast, car was sorted quickly, contact made was fast throughout and pickup was fast and easy.
21 August 2024
Nicole kept me up todate with what was happening, excellent work carried out
18 August 2024
1sy class service
16 August 2024
Very helpful with a courtesy car when my mini took a few days for a recall
14 August 2024
Every one very helpful and polite thanx
10 August 2024
It took a little longer than expected.
11 August 2024
They make each and every person who picks up a new mini feel special