OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
105 ratings and 60 comments received in the last 90 days.
17 July 2024
Aaron from day 1 was friendly, professional and courteous. He was generous to offer us a coffee, shared information readily and listened well. Each visit was progressive and he kept good Comms at the right frequency with me.
09 July 2024
The retailer staff went above and beyond to ensure I was happy and all my requirements were met when purchasing my new car.
03 July 2024
I loved the videos sent by Arfan before during and after collecting my car, and he remembered not to show me the whole car so just sent a teaser! My other half arranged with Arfan surprise number plates for my car which was amazing!
25 June 2024
Jo always keeps me informed and aging she's fantastic!!
19 June 2024
Jo was great. She kept us up to date, answered any questions, was knowledgeable, professional and gave us a great service. We dealt with Tom who deserves a mention too. He was knowledgeable, polite and patient.
05 May 2024
Once again, excellent service from the team at Sytner Wolverhampton
01 May 2024
Jo was very lovely and helpful
27 April 2024
The help in ordering my new car through to delivery was straightforward, fast and most helpful from Mini Wolverhampton
27 April 2024
All the sales people were friendly and courteous
15 July 2024
Poor service.
15 July 2024
Nicole Fletcher. Absolute credit to your business
09 July 2024
Staff was very pleasant
08 July 2024
Dealt with the issue. Took longer than initially planned but was able to keep hire car and negotiate its return to suit me.
03 July 2024
Excellent
30 June 2024
Loan car was issued which is extremely important
28 June 2024
The whole experience from booking the car in to collection was excellent- no issues at all. I was kept up to date and got a call to advise that the car was ready for collection- excellent customer service
25 June 2024
On time and flexible with pick up
25 June 2024
Overall the service was good. Video of what they had done was very helpful and reassuring.
24 June 2024
Everything went smoothly, and I was kept informed.
20 July 2024
Dan was very helpful