OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
93 ratings and 57 comments received in the last 90 days.
28 May 2025
Very happy
14 May 2025
As above
29 April 2025
We had issues with the wrong car being ordered and the change over to the new system This was rectified by the centre and a different car was purchased which went smoothly eventually
29 April 2025
Cos
26 April 2025
Kept me updated at each step of the way through email and text. Centre is lovely to visit and easy to get around in a wheelchair with support from staff where required.
17 April 2025
All went smoothly, even down to the delivery date
06 April 2025
I was completely satisfied with my experience at the MINI Centre. I felt informed and supported every step of the way, and the attention to detail was impeccable. Overall, it was a seamless and enjoyable experience.
03 April 2025
As above, Jo very helpful, above and beyond with her service, top marks
02 April 2025
Very happy
11 June 2025
Love my mini and at 86 couldn't wish for more enthusiastic help. See below. C8eed
04 June 2025
Good time & communication
04 June 2025
Can always book car in within a few days.
03 June 2025
Completely satisfied
30 May 2025
Kieran was amazing! He kept me informed at all times and ensured everything was done. I didn't have to wait too long either.
25 May 2025
Best place I been to
23 May 2025
The genaral experience was ok Kieron, who I dealt with, was very understanding and helpful and personable and assisted greatly
22 May 2025
Excellent in all respects
14 May 2025
Kieran welcomed me when I dropped the car off, explaining the process and was very friendly and professional throughout. Nicole was very helpful and friendly with the handover when I returned to collect the car in the evening
12 May 2025
Polite staff
28 May 2025
Excellent service at the Mini centre. A special Thankyou to Joanne Stirton for helping me with my purchase. After losing my husband a few years ago the prospect of changing my car was quite daunting for me. Jo was really lovely and helpful throughout