OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
75 ratings and 46 comments received in the last 90 days.
28 May 2025
Excellent service at the Mini centre. A special Thankyou to Joanne Stirton for helping me with my purchase. After losing my husband a few years ago the prospect of changing my car was quite daunting for me. Jo was really lovely and helpful throughout
14 May 2025
As above
29 April 2025
Cos
29 April 2025
We had issues with the wrong car being ordered and the change over to the new system This was rectified by the centre and a different car was purchased which went smoothly eventually
26 April 2025
Kept me updated at each step of the way through email and text. Centre is lovely to visit and easy to get around in a wheelchair with support from staff where required.
17 April 2025
All went smoothly, even down to the delivery date
06 April 2025
I was completely satisfied with my experience at the MINI Centre. I felt informed and supported every step of the way, and the attention to detail was impeccable. Overall, it was a seamless and enjoyable experience.
28 June 2025
The service team have always looked after me when I go in for service related repairs.
25 June 2025
Very smooth visit to mini
24 June 2025
Shocked came to a main dealer expecting a professional service. Maybe take some sales people off the numerous telly sales calls and put them on customer service instead!
24 June 2025
Service record on car hadn't been entered correctly
23 June 2025
Customer service
19 June 2025
Very satisfied with the work carried out
18 June 2025
Friendly and efficient very impressed
17 June 2025
I asked both staff members about getting a handbook for my new car which wasn't supplied both said go to parts to get one neither mentioned there would be a almost £50 charge , I find this disappointing customer service to not tell the truth to me
11 June 2025
Love my mini and at 86 couldn't wish for more enthusiastic help. See below. C8eed
04 June 2025
Can always book car in within a few days.
28 May 2025
Very happy